Privacy Policy

Who we are

DNA Electrical Projects Ltd is a NAPIT-registered electrical contractor based in Kirkcaldy, Fife, Scotland. We provide consumer unit upgrades, EV charger installation, solar PV, EICR testing, rewiring, and fault-finding services.

For the purposes of UK data protection law, DNA Electrical Projects Ltd is the data controller. You can contact us at Info@Dnaelectricalprojectsltd.com or by calling 07951713551.

What information we collect

When you submit an enquiry or quote request through our website, we collect the information you provide, which may include your name, email address, phone number, property address, and details about the electrical work you require.

We also collect standard technical data automatically when you visit our site, such as your IP address, browser type, pages visited, and the date and time of your visit. This is collected via server logs and, if enabled, analytics tools.

How we use your information

We use the information you provide to respond to your enquiry, prepare and send a quote, arrange site visits, and carry out the electrical work you have requested.

We may also use your contact details to follow up on an open enquiry or to send you information about our services where you have given consent or where we have a legitimate interest in doing so.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Legal basis for processing

We process your personal data on the following legal bases under UK GDPR: (a) Contract – to take steps at your request prior to entering into a contract and to perform that contract; (b) Legitimate interests – to respond to enquiries and manage our business; (c) Consent – where you have explicitly agreed to receive communications from us.

How long we keep your data

We retain enquiry and customer records for up to six years from the date of last contact or completion of work, in line with our legal and tax obligations. After this period, your data is securely deleted.

Your rights

Under UK GDPR you have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data (subject to legal obligations); object to or restrict processing; and data portability.

To exercise any of these rights, please contact us at Info@Dnaelectricalprojectsltd.com. We will respond within one calendar month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

Our website may use essential cookies to ensure the site functions correctly. If we use analytics or tracking cookies, we will ask for your consent before setting them. You can manage or disable cookies through your browser settings at any time.

Third-party services

Our website is hosted on a third-party platform. We may use Google Analytics to understand how visitors use our site; any data collected is subject to Google's privacy policy. We do not use your data for any purpose beyond those described in this policy.

Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last revised. Continued use of our website after any changes constitutes acceptance of the updated policy.

Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

DNA Electrical Projects Ltd, Kirkcaldy, Fife, Scotland. Email: Info@Dnaelectricalprojectsltd.com. Phone: 07951713551.